Navy Federal Credit Union has told employees to stop enforcing its "no hats, hoods or sunglasses" security policy while officials decide how it can be applied fairly, according to an internal memo obtained by The Washington Post.
The memo tells employees not to approach anyone wearing a hat, hood or sunglasses, but also not to take down the signs prohibiting such items. Tom Lyons, senior vice president of security for Navy Federal, said the new instructions will give credit union officials time to determine what additional training is needed to ensure the policy is enforced consistently. He said the memo is not an indication that the policy, implemented in December to stem robbery and identity theft, will be abandoned.
The memo was issued days after employees at a Navy Federal in St. Mary's County asked a Muslim wearing a head scarf to leave the line and conduct her business in a back room. Lyons said those employees' actions were inappropriate because the woman was clearly identifiable.
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