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CAIR Files Religious Discrimination Complaints Against Teleperformance on Behalf of Virginia Muslim Employee Prevented from Praying

(WASHINGTON, DC, 7/23/19) – The Council on American-Islamic Relations (CAIR), the nation’s largest Muslim civil rights and advocacy organization, today announced the filing of a religious discrimination and retaliation complaint against Teleperformance Business Services US, LLC on behalf of a female American Muslim employee at its Richmond, Va., location who was prevented from praying in the workplace. 

According to the complaint, Farhiyo Farah, an Arab-American Muslim woman of Somali national origin, was initially granted a religious accommodation to pray while at work, in accordance with her sincerely held religious beliefs. Teleperformance later revoked and denied her accommodation and prevented her from praying at the workplace. She made numerous attempts to work with Teleperformance to make spaces accessible for brief prayer. Teleperformance ultimately rejected her religious accommodation forms. Further, Teleperformance denied her access to various spaces, including the company wellness room, which could have accommodated her brief prayers. She was therefore forced to resign her employment.  

CAIR Legal Defense Fund is representing the Muslim employee in her EEOC and respective state discrimination complaints claiming employment discrimination and retaliation on the basis of religion, sex, and other protected statues.”

Read Charge of Religious Discrimination Against Teleperformance Business Services US, LLC:

“Teleperformance must comply with federal and state employment laws. Teleperformance not only denied Ms. Farah’s requests for religious accommodation but also took active steps to prevent her from practicing her sincerely-held religious beliefs by denying her access to various spaces for prayer and forcing her to pray under unduly burdensome conditions,” said CAIR Staff Attorney Ankur Sakaria.

Sakaria noted that CAIR offers a booklet, called “An Employer’s Guide to Islamic Religious Practices,” to help employers gain a better understanding of Islam and Muslims in the workplace.

CAIR: An Employer’s Guide to Islamic Religious Practices

CAIR has reported an unprecedented spike in bigotry targeting American Muslims and members of other minority groups since the election of Donald Trump as president.

The Washington-based organization’s recently-released 2018 Civil Rights Report, “Targeted,” showed a 17 percent increase in bias-motivated incidents against American Muslims from 2016 to 2017, and a 15 percent increase in the number of anti-Muslim hate crimes in that same time period.

Community members are being urged to report any bias incidents to police and to CAIR’s Civil Rights Department at 202-742-6420 or by going to:

CAIR is America’s largest Muslim civil liberties and advocacy organization. Its mission is to enhance understanding of Islam, protect civil rights, promote justice, and empower American Muslims.

La misión de CAIR es proteger las libertades civiles, mejorar la comprensión del Islam, promover la justicia, y empoderar a los musulmanes en los Estados Unidos.


CONTACT: CAIR National Litigation Director Lena Masri, 248-390-9784,; CAIR Senior Litigation Attorney Gadeir Abbas, 720-251-0425,; CAIR National Staff Attorney Ankur Sakari, 202-516-4722,; CAIR National Communications Director Ibrahim Hooper, 202-744-7726,



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